New Flowers

FAQ'S

Frequently Asked Questions

What is an eco-friendly florist?

The floristry industry in general can generate HUGE amounts of plastic; be it from using oasis in hat box arrangements to the plastic picks that hold the delivery cards in place to the plastic wrapping that encases the flowers. This adds up to a lot of single-use, and in our eyes, unnecessary plastic use. 

As an eco-friendly florist our goal is to be as  planet friendly as possible. One of our aims is to be completely plastic/single-use free. We currently use as little plastic as practically possible and are constantly finding alternatives to using non-recyclable materials. For example, all of our gift wrapping is paper based, we don't use plastic card picks and we avoid the use of Oasis where possible by using re-usable. We also aim to use as many non-toxic products as possible - from our natural anti-bacterial disinfectants to our use of flower food.

In terms of the flowers and foliage we use, we aim to source as much as we can from local and British growers and suppliers. Not only does this help to support British business but it also helps towards minimising the carbon footprint of the flowers we use.

We are not 100% perfect and do still at the minute use some plastics, but this is something we are trying to change as and when we find suitable alternatives. We welcome any suggestions or recommendations you may have! 

What delivery areas do you cover & what are the delivery costs?

We cover a wide range of areas; our main delivery areas are listed below with delivery charges.

 

If you cannot see your desired delivery area, please get in touch. We will always try to help if we can!

 

Tameside

Stockport

Manchester

Oldham

Derbyshire

Rochdale

Cheshire

Trafford

Salford

 

Can I choose a specific delivery day & time?

You are absolutely able to choose a specific delivery day. We always do recommend getting in touch with us first if you require a specific date just to ensure we have availability first.

 

Unfortunately, you are unable to choose a specific delivery time. This is because delivery routes can vary, as can traffic, and we wouldn't want to disappoint anyone. We do always try to advise a rough AM/PM timeslot.  

Can I order from a photo I have?

Yes, of course you can use inspiration photos! However, we always advise that if you are ordering from one of our previous designs or from another inspiration picture you have (maybe from your Bridal Bouquet) that it will never be exact. This is because each bouquet is unique and certain flowers may need to be substituted due to seasonal supply. We do however always advise you of this, and aim to keep the overall design and theme the same but please note, we will never duplicate a carbon copy. 

What days are you open?

We are open Tuesday - Saturday every week.

For Wedding/Event/Funeral work we work outside of these days. Please get in touch if you have an enquiry.

Why are Wedding/Funeral/Event flowers more expensive?

The reason that Wedding, Event & Funeral flowers are more expensive is mainly due to the fact they they all require more time, expertise and effort. For these occasions, conditioning of blooms is super important and extra time consuming as flowers are bought at different times to ensure that all flowers are blooming at the correct time for the event. Also, more flowers are ordered than needed for the designs to allow for wastage (in every delivery there are near always a very small percent of flowers that come damaged or slightly marked. For an event, we need to ensure we have enough 'perfect' blooms to cover the total design).

These occasions all require lots of behind-the-scenes work that may be going on for months before the event; emailing, mood-boarding, planning, prepping & meetings. All of which are factored into the costs.

 

How long do your fresh flowers last?

Ah, the question we all want to know & one I wish I could give the answer to... I guarantee all blooms for 5 days - most will last for at least 7 days and many will last even longer with the correct care. We have had one very green-fingered customer whose Rose bouquet lasted perfectly for 4 weeks!

However, as flowers are fresh products we cannot guarantee each & every flower. We always choose and provide you with the freshest blooms possible - we spend our time at the flower markets searching for the best flowers; we condition our flowers with lots of TLC; and we provide you with detailed care instructions and several sachets of flower food to enable at home care to be just as thorough. 

The type of flowers ordered/used and the conditions that the flowers are kept in greatly determines their shelf-life.